Apple TV and the Rise of Periscope

Our digital world seems to throw yet another ‘next big thing’ on our timelines every few weeks and is probably the main reason that I have been quite wary of the real-time video platform Periscope. I will be the first to admit that I just didn’t get it at first as I’m someone that prefers to sit in a room tapping away on a keyboard rather than being charismatic on camera, so I quietly hoped this latest digital fad would fade into obscurity.

For the uninitiated, Periscope allows its users to stream live video from their iOSor Android app and broadcast their life in real time across the world. Twitter followers will receive a notification when they begin broadcasting and your audience can engage with you directly by asking questions, commenting or even sending appreciation via heart icons.

When the broadcast is over, it can be made available to replay for 24 hours and after this time the recording is gone forever. Periscope was acquired by Twitter in Jan 2015 and launched on in March. Despite a close run-in with rival appMeerkat, within five months, the founders announced they had reached 10 million accounts and that the amount of footage watched cumulatively added up to 40 years a day.

In the beginning, it quickly became apparent that Periscope was an excellent platform to broadcast political protests not covered by mainstream state-controlled media outlets and gave the people a voice again. Meanwhile, quick thinking boxing fans who didn’t want to pay $89.95 to view the Mayweather v Pacquiao fight back in May were able to watch the countless number of streams available on Periscope.

It’s interesting to see how more and more users are becoming self-aware of how much of themselves is being left online via their digital footprint. This online savvy generation is embracing the likes of Snapchat and Periscope where they can live in the moment but equally be comforted by the fact that the content will disappear and will never be seen again.

When your favourite artist is playing a gig on the other side of the world, Periscope also enables music fans to tune into the performance and sample the atmosphere via someone else’s smartphone.

Traditional content is often edited to perfection, and even reality TV shows begin to feel scripted and fake which prompts audiences to question everything they see and hear. Digital native users are increasingly craving authenticity and real people that they can relate to or engage directly with and in real-time.

In the UK, the television channel ITV tapped into this latest trend by broadcasting backstage of the X-Factor on Periscope to engage with their audience and make them feel part of the show. In another modern twist to an old tale, many will be finding out just how scary a live online horror experience can be when they tune into Periscope’s first ever interactive live horror film on Halloween.

Despite my initial reservations, there is no doubt that Periscope is becoming a massive game changer that allows anyone to build their own community or digital tribe in a more visual real time manner that even podcasts cannot compete with.

However, the big news is that Periscope will now be bringing this live streaming experience to the latest model of #AppleTV which is released today and offers a glimpse into our future as TV finally arrives in the 21st century.

Apple’s Tim Cook famously said “We Believe the Future of TV Is Apps” but the success of Periscope suggests that it could be tuning into each other’s living rooms rather than traditional TV channel hopping.

As live television becomes more and more produced, it can also become less genuine. This is what excites us about bringing Periscope to the Apple TV — the notion that you, your friends and family, can share what’s happening in the world right now, together – Periscope

We often concentrate at how technology is responsible for disconnecting ourselves from our humanity and spend more time looking screens than each other. However, there is a strong argument that we are turning our back on a fake world of photoshopped magazine covers that promote dangerously unhealthy expectations for young women and replacing with a pure and unedited content that allows us to learn from other people by viewing the world through their eyes.

Traditional media has long contributed to the perpetuation of stereotypes through bias or political leanings and in many ways it’s fantastic to see people from all over the world breaking down these preconceptions by engaging directly with their fellow global citizens.

Sure, there is no shortage of inane and narcissistic streams, but I am comforted by the fact that technology is actually bringing people together. Regardless of location or time zone, people are using technology to communicate in real time, in a genuine, authentic and unedited way. This can only be a great thing and illustrates a change in consumers habits that businesses will need to start thinking about sooner rather than later.

Let me know your thoughts by commenting below.



YouTube Gaming Aims Sights At Twitch

Last year Amazon raised more than a few eyebrows in beating Google to purchase Twitch for a cool $1 billion. As the gaming community continues its phenomenal growth, we shouldn’t be too surprised at the recent announcement of the unimaginatively titled ‘YouTube Gaming.’

A post on YouTube’s blog yesterday revealed that YouTube Gaming is built to be all about your favorite games and gamers, with more videos than anywhere else. From “Asteroids” to “Zelda,” more than 25,000 games will each have their page, a single place for all the best videos and live streams about that title. You’ll also find channels from a wide array of game publishers and YouTube creators.

And when you want something specific, you can search with confidence, knowing that typing “call” will show you “Call of Duty” and not “Call Me Maybe.”

More details will be revealed at E3 next week in Los Angeles where the world’s press will be soaking up a plethora of announcements. We can be sure that there will be a wealth of information that will dominate our newsfeeds along with tales of million dollar game releases and virtual reality with Oculus Rift.   (more…)


Putting Your Goals Out For All To See

Have you ever noticed how some people you encounter on this journey called life seem to effortlessly inspire us after spending only a short amount of time in their company, whereas others somehow have the knack sucking the life out of you before leaving a trail negativity and despair in their wake.

The secret to success and happiness is said to consist of surrounded yourself with like-minded individuals who are also on a similar journey to make positive changes in their lives that in turn helps us all grow as people when we subconsciously influence each other with our everyday choices.

Role models do not need to consist of some misguided hero worship of celebrities and very often those who we aspire to become are people very close to you or who you communicate with on a regular basis, for example it was the great John Whiteand Paul Drury who are the reason I have written over 50 articles on LinkedIn.

It’s not rocket science to understand that surrounding yourself with those that want to embrace change or make a difference in this world will help you much more than allowing toxic individuals who drain your enthusiasm with negativity and re-enforce your greatest fears by constantly repeating phrases such as it won’t work, what’s the point or it’s a waste of time. (more…)


Are You Ready For Virtual Reality?

Back in 2014, Google invested $542 million in a secretive and mysterious augmented reality glasses start-up known as Magic Leap, but it wasn’t until last week that we got our first glimpse of what we can expect from the project when a video called ‘Just another day in the office of Magic Leap‘, appeared on their YouTube channel.

It would appear that the race to bring a touch of virtual reality to our world is picking up pace as Facebook, Samsung and Sony also make advances in this area. As a user you will probably fall into one of two camps that consist of “wow this is the future” or “Not another pointless gimmick, didn’t we learn anything from 3D TV’s?

If resistance really is futile and we are all heading for a future where we plug ourselves into the matrix, let’s take a look at what the Oculus Rift rival brings to the table.

Although you cannot deny how visually impressive this fusion of a digital and physical world are, it doesn’t take long until you are left thinking that this is yet another case of style over substance that when stripped back doesn’t actually offer us anything new, other than leaving you stood in your living room with giant ski goggles waving your arms around blissfully unaware that the joke could be on you. (more…)


iBeacons and Meerkat App Bring Human Element to SXSW

Over 100,000 attendees are expected at South by Southwest (SXSW) where the annual event offers a smorgasbord of music, film and interactive technology in Austin, Texas from March 13-22.

However, the big news is how once again technology is rapidly invading event space as the organisers of SXSW have teamed up with Eventbase to place over 1,000 Gimbal’s series 21 iBeacons in 265 of the events official venues to offer tracking and communication via the official mobile app, which is also the largest deployment of iBeacons for an event.

Typically this form of technology interacts with your mobile phone when you enter or leave an area and send messages depending on your interests along with any promotions that can be pushed to visitors, but this latest event partnership is concentrating on using beacons to offer a human element that will allow visitors to network effectively.

Finally it seems that there is a realisation that there is more to iBeacon technology than retail marketing or advertising which is refreshing as nothing frustrates people more than receiving unsubtle and intrusive messages telling us to buy more stuff that only annoy the recipient.

We have a low tolerance of being used as a walking billboard, but location-based interactions with other visitors are something that could revolutionise the event space. For example, imagine checking into a conference and instantly be able to see exactly who else is in the room and filter through the results based on profile tags that allow you to network effortlessly with other visitors. (more…)


Really Getting to Know My Quantified Self

It seems that every news feed I look at has a story advising how we all spend far too much time sitting down, whilst a combination of our lack of motivation and sedentary lifestyle will quite literally be the death of us all.

However, we don’t need to worry because there is an antidote to this lazy behaviour and technology has the power to get everyone back on their feet again, if we all invest in the latest tech wearable that promises to kick start everyone with a healthy dose of motivation, at a cost of course.

Many combine the use of tech wearable’s with another set of buzzwords known as lifelogging, self-hacking, body hacking or the quantified self where people are increasingly using technology to track measure and analyse data from your daily life.

Quantified-self facilitates the tracking of diet, sleep, heart rate, activity, exercise, and moods and allows individuals to gain better insights on physiological parameters that were never examined earlier, advised Sumit Kumar Pa

Although I am usually quite cynical about this sort of thing and confess that I am happiest when sat down looking at a myriad of tech devices or playing on a games console, but equally aware that if you need a website to be successful you need to closely monitor google analytics to examine data and improve performance, so pondered if this same school of thinking could be applied our own life?

After reading that the smartphone you already own can perform that exact same tasks only more accurately, I decided to embark on an experiment for once week where I track every aspect of my life to see if it reveals anything different about me using only my smartphone to see if there really is a need for slight changes to my lifestyle.

For my experiment, I began by downloading the app called “Moves” that claims to be the activity diary of your life by simply counting how many steps you take each day. (more…)


Are Retailers Ready for the Omni-Channel Revolution?

Brands are starting to realise that the key to success is to think like their customers and create seamless omni-channel shopping experiences that keeps customers engaged at all stages as they drift from phone, tablet, laptop and desktop PC without even giving it a second thought.

Every year there is a new industry buzzword which has previously consisted of offerings such as the Internet of Things, Big Data or Dark Social for example, but the majority of consumers are unaware that the hottest trend in retail at the moment is a strategy known as “omnichannel” and in simple terms just means giving customers the ability to shop anywhere and receive goods in the quickest most convenient way possible.

A few years ago, there was a concern that frugal shoppers and the art of “showrooming” would spell the end of the high street where consumers would test an item in a physical store, obtain advice and then leave to buy cheaper online.

However, the current trend of “webrooming” is the complete opposite, as customers are researching items online and then purchasing them in-store, thus the best method of retailers taking advantage of this is via omni-channel marketing.

This strategy is affecting all savvy businesses that not only see’s bricks and mortar stores increasing their online and social presence but much more interesting to see behemoths such as Amazon opening their first physical store which has coined the cringe-worthy phrase ‘digical’ (digital first and physical second)

Amazon is also reportedly in discussions to buy hundreds of retail stores across the US to showcase its products, such as the Kindle tablet and Fire smartphone, and act as delivery points for online orders.

Walmart President and CEO Michael T. Duke was clearly ahead of the curve when he advised shareholders in their annual report back in 2013 that “By bringing together best-in-class online, mobile and social capabilities and our over 10,700 stores, we are building what no other retailer – online or otherwise – can,” (more…)


Rise of the Multilingual Robots

February is proving to be an interesting month as far as technology announcements go, first of all there was the news of a Japanese bank intending on using robot workers to deal with customers in banks, which could give a whole new meaning to the phrase “the computer says no” when applying for a loan.

Meanwhile, there was an interesting story of how California will allow the testing ofautonomous vehicles on public roads this year which suggests the world of automation is upon us much sooner than many realise.

However, in other news there is a 72-room hotel in Nagasaki, Japan that will open in July and will be staffed by robots who will not only greet guests, but also clean rooms and carry luggage, whilst the Japan Times reported that Hideo Sawada proudly stated “We will make the most efficient hotel in the world

Suddenly the worlds that we saw in movies such as Westworld and Total Recall, could now become a part of our reality here in 2015 as humanoid robots known as Actroid’s step into the world of hospitality, but thankfully there is no mention of the T-1000 or Ed 209 making an appearance just yet.

The hotel is named Henn-na Hotel which depending on your Japenese translation or sense of irony, could mean Strange or Change Hotel. This where things begin to get a little creepy, as the robots will look almost human be able to greet guests in Japanese, Chinese, Korean and English.

In the future, we’d like to have more than 90 percent of hotel services operated by robots

Randomly you will be able to find the hotel inside a Nagasaki theme park called Huis Ten Bosch that just happens to be modelled to look like Holland and rooms will cost as little as $60 a night, but they also have strong ambitions for this new phenomenon to spread around the world with plans to build an additional 1,000 similar hotels worldwide

Actroids have been developed by Osaka University and manufactured by Kokoro, but are incredibly lifelike and understand hand gestures, eye movements and also use facial-recognition technology, but they are not quite ready to understand your poor jokes just yet.

These recent announcements will no doubt fuel various conspiracy theories about how our future world will be run by androids which will leave most of the human population out of work, not to mention the inevitable moment where they become self-aware.

The reality is that there is already a hotel called Yotel in New York that not only has a self-check-in kiosk’s but also features world’s first hotel robotic luggage handler, so we shouldn’t be too surprised at how technology is evolving at a breath-taking speed.

Even if you think a world of robots with jerky movements that look a little sinister are nothing but a gimmick, you can guarantee you will be hearing much more about this new form of hospitality as the summer approaches.

Are life like robots a step to far or is it something you find quite exciting? Is this the moment all those science fiction movies have prepared us for?

csi model

Introducing Continual Service Improvement

Continual Service Improvement (CSI) is arguably the most important phase within ITIL, however IT departments seldom put anything in place to reap the benefits that the discipline can offer, opting to continue on the reactive hamster wheel of fire-fighting regardless.

The cornerstone of any IT department will involve a strong focus on their Service Desk with an emphasis on project, incident and change management whilst your existing processes and technology quickly stagnate leaving the familiar world of re-active chaos that most have had some experience with.

CSI is very much a journey rather than a destination but relatively easy and inexpensive to implement by immediately monitoring and improving every aspect of what your traditional IT department offers its customers.

Whether it be improving existing processes, services or overall efficiency of the IT department, it shouldn’t take too long until you see visible and measurable results that can be felt both in and outside of IT that will ultimately allow your business the ability to react to change rapidly.

My personal CSI journey began with an identification process that reached out to people across the whole IT team to voice their biggest frustrations by adding ideas for improvement to a ‘CSI Register’ that allowed users to focus on where we are now and the future state that their improvement idea could offer by also advising what critical success factors and KPI’s they would benefit.


Smartphones: Does Size Matter?

I am old old enough to remember a time without the ubiquitous mobile phone and laughing at 80’s yuppies who thought they were Gordon Gekko strutting around with a huge phone that resembled something you would expect the military to use in an old war movie.

By the time they reached the masses, it wasn’t long before the palm sized mobile phones such as the Motorola’s RAZR had taken hold of our lives and anything bigger than a Nokia 3210 was officially labelled a brick.

Back in more innocent times, everyone wanted the smallest phone possible and the biggest social faux pax would be to bring out a bulky mobile phone in public which is somewhat ironic considering that 8 years later the world is about to get very excited about smart phones with larger screens than ever before.

Apple fanboys have remained loyal to their favourite brand but have been guilty of looking at other phones with a certain amount of hidden envy at the much larger screens which is just of the reasons we are expecting Apple to reveal their latest phone will come with a whopping 4.7 and 5.5-inch screen.

As phones get bigger, we should see longer lasting batteries which is a problem that has plagued Apple for a few years now, so much so that Samsung recently posted a cheeky video calling Apple users ‘Wall Huggers’ for their constant search power to charge their device.

Again there is a certain amount of irony that you could take an old Nokia phone to a music festival and enjoy 3 days of texts and calls without worrying about charging where as smart phone users are busy at the queue and charge tents, but it’s important to remember that our favourite devices have been so much more than a phone for over 5 years now.

September 2014 will be the moment that the mobile landscape dramatically changes forever and the word Phablet is no longer scoffed at and ridiculed as the iPhone 6, Samsung Galaxy Note 4 and a predicted new selection from Motorola that will be fighting their way onto everybody’s Christmas list to satisfy our thirst for bigger screens. (more…)